After you schedule, our intake team confirms your appointment and sends you any forms to complete before your initial assessment.

Your initial assessment is an in-depth conversation with a licensed clinician about your needs, goals, and background. Your clinician will explain your options and recommend the path that best fits your needs, such as therapy with a licensed or provisionally licensed professional or faith-based counseling with a board-certified Christian counselor. The final choice is always yours.

Our online sessions are conducted through secure video calls, so you can connect with your provider from the comfort of your home.

Many people find video sessions convenient and comfortable. Online therapy is not the right fit for everyone, and it is not appropriate for emergencies. Your licensed clinician will talk with you about what fits your needs during your initial assessment.

Absolutely! If you feel your therapist isn’t the right match, you can request a change at any time. Your well-being is our top priority.

Yes, we provide therapy for anxiety, depression, stress, trauma, grief, relationship challenges, self-esteem issues, and more. If you’re unsure whether we can help, reach out, and we’ll guide you to the right support.

Yes! You can transition between individual, couples, or group therapy as needed. Just let your therapist know, and we’ll make the adjustment.

Not at this time. After your initial assessment, you schedule sessions as needed and pay per session, with no contracts.

Elevate Healthcare Group is a self-pay practice and does not bill insurance. Initial assessments are $160 (individual), $200 (couples/marriage), and $225 (family). Session rates depend on the service and provider type. See our current rates. You have the right to receive a Good Faith Estimate of expected charges before your first session.

Please give at least 24 hours’ notice to cancel or reschedule; rescheduling with 24 hours’ notice or more is always free. Cancellations with less than 24 hours’ notice are charged 50% of the scheduled service fee, and missed appointments (no-shows) are charged 100%. Your first late cancellation or no-show in any 12-month period is waived as a courtesy, and fees may be waived for genuine emergencies. There is no charge if we need to cancel. See our Rates & Pricing page for details.

Yes! We use Stripe, a trusted payment processor, to handle all transactions securely. We do not store your credit card details.

Yes. We are fully HIPAA-compliant and use encrypted communication to safeguard your personal and health information.

Absolutely. Confidentiality is a top priority at Elevate Healthcare Group. Your conversations with your therapist remain private and protected under HIPAA regulations.

No. Elevate Healthcare Group does not currently offer medication management or prescribe medication. If you think you may need medication, please talk with your primary care provider or a psychiatric provider.

We provide individual, couples/marriage, family, teen, and group counseling. We also offer Christian counseling with either a licensed professional or a board-certified Christian counselor. See our rates page for a complete list.

Group therapy brings together individuals with shared experiences, led by a trained therapist. It provides a supportive space to share, connect, and gain insights.

Yes! You can personalize your mental health care by combining different services, such as individual and group therapy, to create a treatment plan that suits your needs.

Couples therapy helps partners strengthen their relationship, improve communication, resolve conflicts, and build emotional and physical intimacy.

This varies for each person. Some people benefit after a few sessions, while others choose long-term therapy for ongoing support. You can decide what works best for you.

If you’re looking to improve your mental well-being, strengthen relationships, or overcome personal challenges, Elevate Healthcare Group may be a great fit. Our therapists specialize in areas such as stress, anxiety, relationships, parenting, depression, trauma, self-esteem, and more.

Our therapy services are provided by licensed and provisionally licensed mental health professionals. Our faith-based Christian counseling is also offered by board-certified Christian counselors, who are not licensed mental health professionals and do not diagnose or treat mental health conditions. Every new client is first assessed by a licensed provider.

No. Our services are not for emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) or call 911.