Initial Assessments

All new clients begin with a one-time initial assessment (90 minutes) with a licensed provider. The individual rate also applies to children and teens.

Reassessments

Active clients are reassessed by a licensed clinician once every 12 months, or sooner if their needs change. A reassessment is 60 minutes and usually takes the place of that week’s regular session.

Individual Counseling Sessions for adults, children, and teens (up to 60 minutes)

Couples / Marriage Counseling Sessions

Family Counseling Sessions

Group Counseling Sessions

About Our Providers

Licensed and provisionally licensed mental health professionals, provide general counseling for anyone, and some are also trained in Christian counseling for clients who want their faith included. They provide therapy for mental health concerns such as anxiety, depression, and trauma. Board-certified Christian counselors provide faith-based biblical guidance and spiritual support. Board-certified Christian counselors are not licensed mental health professionals and do not diagnose or treat mental health conditions. Your licensed clinician recommends the path that best fits your needs during your initial assessment, and the final choice is always yours.

Cancellation & Rescheduling Policy

Please give at least 24 hours’ notice to cancel or reschedule. Rescheduling with 24 hours’ notice or more is always free.

• Late cancellation (less than 24 hours’ notice): 50% of the scheduled service fee.
• No-show (missed appointment with no notice, or 15+ minutes late without contacting us): 100% of the scheduled service fee.
• Your first late cancellation or no-show in any 12-month period is waived as a courtesy. Fees may also be waived for genuine emergencies.
• There is no charge if we need to cancel or reschedule your appointment.

To cancel or reschedule, call or text (855) 222-8090, email info@elevatehealthcaregroup.com, or use your client portal. The full policy is provided and signed during intake.

Good Faith Estimate

You have the right to receive a Good Faith Estimate explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Not for emergencies: Our services are not a crisis service. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) or call 911.

Rates are subject to change. Questions first? Call (855) 222-8090.