Elevate Health Care Group

Frequently Asked Questions​

Booking a session is simple. Click on the “Book a Session” button, complete a short questionnaire, and enter your details. Then, choose your therapist, select a time that works for you, and provide payment information. You’ll receive a confirmation once your appointment is scheduled. If the session cannot be booked, you won’t be charged.

After scheduling, our team will review your request and match you with the best therapist for your needs. Once confirmed, your session is officially scheduled, and you’re all set!

Your first session is an opportunity to discuss your goals, concerns, and expectations. Your therapist will explain their approach, answer your questions, and help you feel comfortable moving forward.

Our therapy sessions are conducted via secure video calls, allowing you to connect with your therapist from the comfort of your home. If you need additional support between sessions, you can send messages or voice recordings.

Yes! Research shows that online therapy is just as effective as in-person therapy. Many people prefer it due to the added convenience, flexibility, and comfort of attending sessions from anywhere.

Absolutely! If you feel your therapist isn’t the right match, you can request a change at any time. Your well-being is our top priority.

Yes, we provide therapy for anxiety, depression, stress, trauma, grief, relationship challenges, self-esteem issues, and more. If you’re unsure whether we can help, reach out, and we’ll guide you to the right support.

Yes! You can transition between individual, couples, or group therapy as needed. Just let your therapist know, and we’ll make the adjustment.

Yes, we provide monthly subscription plans for ongoing therapy. You can start with a single session, and if you choose to continue, we’ll set you up with a subscription for regular sessions.

  • Initial Session: New clients begin with a one-time session at standard pricing.
  • Subscription Plans: After the first session, you can opt for a monthly plan or continue with pay-per-session pricing.
  • Session Validity: Subscription plans cover a 4-week period, and all sessions must be used within that timeframe.

Yes! We use Stripe, a trusted payment processor, to handle all transactions securely. We do not store your credit card details.

Yes. We are fully HIPAA-compliant and use encrypted communication to safeguard your personal and health information.

Absolutely. Confidentiality is a top priority at Elevate Health Group. Your conversations with your therapist remain private and protected under HIPAA regulations.

Our therapists do not prescribe medication, but we do offer medication management services. You can book an initial assessment, and if needed, we’ll guide you through your options.

We provide individual, couples, teen, and group therapy. We also offer specialized options such as faith-based counseling. Visit our services page for a complete list.

Group therapy brings together individuals with shared experiences, led by a trained therapist. It provides a supportive space to share, connect, and gain insights.

Yes! You can personalize your mental health care by combining different services, such as individual and group therapy, to create a treatment plan that suits your needs.

Couples therapy helps partners strengthen their relationship, improve communication, resolve conflicts, and build emotional and physical intimacy.

This varies for each person. Some people benefit after a few sessions, while others choose long-term therapy for ongoing support. You can decide what works best for you.

If you’re looking to improve your mental well-being, strengthen relationships, or overcome personal challenges, Elevate Health Group may be a great fit. Our therapists specialize in areas such as stress, anxiety, relationships, parenting, depression, trauma, self-esteem, and more.

Our therapists are licensed professionals, including psychologists, social workers, and counselors. Each has a relevant academic degree, at least three years of experience, and credentials from recognized professional organizations.